These include:
Madrid Goods and Services Manager (MGS)
The MGS recently integrated all modifications to the 11th edition of the Nice Classification. This tool offers a number of features and content designed to support users in compiling acceptable lists of goods and services for their international applications.
Thanks to its exclusive "check acceptance/rejection" function, trade mark owners can, in a few simple steps, find out if their goods/services will be accepted by WIPO and some 29 Offices of Designated Contracting Parties.
Classification Guidelines
The recently published "Examination Guidelines Concerning the Classification of Goods and Services in International Applications" provide detailed guidance on WIPO's classification principles. This includes general information on the Nice Classification and the Madrid System, classification principles applied by the International Bureau and practical information on the acceptable format of goods and services lists.
Used in conjunction with the Madrid Goods & Services database, the Classification Guidelines are an essential tool to help avoid classification irregularities.
Legalisation of extracts from the International Register
Certified copies of extracts in the International Register exceptionally require legalisation by Members of the Madrid System; however, clients may need to have them legalised in Non-Madrid Member States. For this reason, WIPO launched a service, in August 2013, by which users of the Madrid System can obtain legalisation of certified extracts from the International Register.
All you need to do is send an e-mail to Madrid Client Records Unit, specifying the international registration number, the type of extract required, the time limit (normal or expedited) and the country for which the extract is requested. Cover pages can be requested in any one of the United Nations' six official languages. An expedited service is available for extracts that are required urgently.
WIPO will take care of all formalities before the interested country’s embassy or consulate in Switzerland on behalf of clients. Clients will receive the official document and invoice directly from WIPO.
Automatic Call Distribution system (ACD)
The Madrid Registry introduced an ACD to improve responsiveness to customer queries. The system matches callers to WIPO Madrid staff taking calls in English, French and Spanish.
Implementation of the ACD system is just one part of a broader Madrid Registry initiative focused on delivering better customer service for trade mark owners and representatives. Over the coming months, new online contact forms will be introduced and the number of contact points will be further streamlined.
Guide for most frequently used forms
Making the Most of the Madrid System, the quick and simple reference to completing Madrid forms, is now available in the three Madrid System working languages: English, French and Spanish.
This manual outlines practical tips on how to complete Madrid forms, including information concerning optional and mandatory fields. Essential Madrid System information, including filing, geographical expansion, renewal, and modification of several parameters of your international registration, is also included.
Making the Most of the Madrid System also provides specific guidance on costs and method of payment relating to each transaction.
Issue 077
Find out the latest news and analysis on trade mark, design and other relevant IP issues on the 
Members might be interested to know that India joined 